POLICIES - Shipping, Returns & FAQ



We ship to the US via USPS or FedEx.  For shipping internationally, we ship via FedEx.  For any shipping questions please email




Interested in a MAGALI product and live overseas?  Email to discuss shipping options!



Credit card authorization and verification must be obtained before shipping.  You will receive an email confirmation when your order has shipped.  All shipping charges are non-refundable.  You will be charged at the time the order is placed. When your order ships, we will email you a shipping confirmation email to track.

Due to the holiday rush, please allow 2 - 3 weeks to ship bag.  We will work to get orders out in time for Christmas time.  We will email you if your purchase is will take longer to ship due to special circumstances or will not make it in time for Christmas holiday.  



If you have a special request you'd like to inquire about, please instead notify us via our contact page. If we receive your request prior to your order processing and it is a request we are able to honor, we are happy to do so at that time.



We accept your payment by checking account, Amazon Pay, PayPal, or credit card. We also have gift certificates.  Please note that we charge for all items at point of sale rather than at point of shipment.

SALES TAX: Due to state tax laws, we are required to charge local sales tax in our home state of California.


We happily accept most unused and unworn merchandise within 30 days of the ship date for merchandise exchange or refunds on a case by case basis.  To initiate a return, please email us:  Due to the holidays, we will accept exchanges past the Christmas date up until January 15, 2020.  Due to the fact that we custom make each product to order, we can only accept merchandise exchange at this time.  If you want to discuss further, email us at


Last updated: 12/5/18

Magali Designs operates This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this information.


We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that is relevant to Magali Designs. We respect your privacy and will only contact you if you signed up for our newsletter and you may opt out at any time. 


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of 12/5/18 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website. 

Contact Us 

If you have any questions about this Privacy Policy, please contact us at